With templates, the subjects and text bodies of the emails that are sent in different situations are defined. The Templates panel provides an overview, grouped by template classes. Select a template class from the drop-down list to have the respective templates displayed.
The list of templates shows the following information on each template: its name, the class it belongs to, whether it is enabled and whether it is the default template.
You can edit or remove existing templates, and you can create new templates, either by adding a new one from scratch, or by duplicating and then modifying an existing one.
If there are multiple templates for a single class, you can define which of these templates is the default one. Only the default template will be used to create emails.
The Edit Template window provides the following tabs:
General Tab
Name and (optional) description of the template. You can modify name and description.
NOTE: Names and descriptions of templates and can be easily adapted to a multitude of languages via the button. Clicking this button opens a window for entering translations of the name and description.
Two check boxes provide additional options:
• Use theme – if deactivated, the theme is not used with this template.
• Enabled – if deactivated, the template can’t be used or set as default template, but is still displayed in the templates list.
Subject Tab
Here is where you configure the subject of the email. Select a language for which you want to enter the subject text, or select Default to enter informations that is displayed in any language for which no text is specified.
Enter the subject text. On the right side, a list provides several placeholders that you can embed in the subject text. Select a placeholder and click Insert.
Body Tab
Here is where you configure the body of the email. Select a language for which you want to enter the body text, or select Default to enter information that is displayed in any language for which no text is specified.
Enter the body text. You can use plain text and HTML code. On the right side, a list provides several placeholders that you can embed in the body. Select a placeholder and click Insert.
button. Clicking this button opens a window for entering translations of the name and description.